What is organic? What is fair trade? How does this help farmers?
We're glad you asked! You can find all the answers on our Story page.
If you still have more questions, call us, we'd love to talk to you directly and exchange our views.
How do I know you are really organic and fair trade and all that you claim to be?
Great question! We've worked hard to find the right people to source our cotton and make our t-shirts. All our partners believe in our cause as much as we do and have switched from a conventional industry to organic & fair trade. We have built our company on the foundation of the great work they are doing at the grassroot level.
We have created a simple supply chain with our partners - from farmers to factory to us to you.
Every step of the supply chain is certified to meet the Organic standards as set by the Global Organic Textile Standard and Fair Trade standards as set by Fairtrade India (FLO). Both the farmers and factory are audited multiple times a year to make sure that the standards are being met.
What is your refund or exchange policy?
We want you to absolutely love your No Nasties t-shirt (and we really believe you will)!
So for any reason, if you're not happy with it, please let us know and we'll work it out.
We are easy breezy with returns and refunds - see our Returns & Refunds Policy for details. In addition, if your t-shirt has not lived up to your standards even beyond the time frames in our policy, give us a call.
How much does shipping cost?
For India, our regular shipping costs Rs.75 for 1-2 tees (so buy 2!), Rs 130 for 3-4 tees, Rs.180 for 5-6 tees and so on, adding Rs.50 for every 2 additional t-shirts. See below for international shipping.
Do you offer international shipping?
Aye, Si, Oui, Ja, Hai, Ndiyo, Na'am, Da, Yes! And we've got great rates too!
We have tied up with DHL for deliveries around the world - fast & professional! Cost varies by country and delivery is usually within a week after it's shipped out! Zoom zoom!!
For most of Europe, USA and Canada, shipping costs around Rs. 1200 for 1-2 garments and goes up to Rs. 2000 for 10 garments. So buy more to save on shipping costs!
But wait - there's more! Read the next question for additional charges that you may have to incur.
Will I have to pay anything extra if the t-shirts are sent to me internationally?
In a nutshell: maybe, maybe not.
Every international shipment that enters a new country can be charged with the local import duty and the local sales tax. This is different for all countries and it also differs from package to package. Some get through without any extra charges, for others the custom officers even open them to check what’s inside.
For Germany, there is a 19% sales tax to be paid once the total value of the package (including shipping charges) is over 22 EUR.
An additional 12% import duty is applicable once the total value exceeds 150 EUR.
For USA, a 19.7% import duty rate applies once the total value of your package is over 200 USD.
Sales tax and merchandise processing fees (up to US$9) may also be applicable depending on the state you live in.
If you are looking for information specific to a country we are happy to help. Just shoot us an email and we'll get back to you.
How quickly will I get the t-shirt after purchase?
Within India, you will usually get the t-shirts within a week of purchase (except for pre-orders where we sell the tees even before we have them!). Internationally, the orders typically reach in 2 weeks. Please note that this is the usual delivery time, but things do get a little crazy in courier land around holidays and it may take longer.
For international shipments, there may be delays with customs clearance too.
Do you take custom orders?
Yes! Call us. We'd be happy to help.
Can I trust you with my email, address, phone number, credit card?
What are the terms & conditions for using your website?
No, no one's actually asked us that ever! But we need to put it up for legal reasons. So here you go: Terms & Conditions.