Need help? Call us!
Frequently Asked Questions
What is organic? What is fair trade? How does buying a t-shirt help farmers?
We're glad you asked! You can find all the answers on our Story page.
If you still have more questions, call us!
If you still have more questions, call us!
How do I know you are really organic and fair trade and all that you claim to be?
Great question! We've worked hard to find the right people to source our cotton and make our t-shirts.
All our partners believe in our cause as much as we do and have switched from a conventional industry to organic & fair trade.
We have built our company on the foundation of the great work they are doing at the grassroot level.
We have created a simple supply chain with our partners - from farmers to factory to us to you.
Every step of the supply chain is certified to meet the Organic standards as set by the Global Organic Textile Standard and Fair Trade standards as set by Shop for Change. Both the farmers and factory are audited multiple times a year to make sure that the standards are being met.
We have created a simple supply chain with our partners - from farmers to factory to us to you.
Every step of the supply chain is certified to meet the Organic standards as set by the Global Organic Textile Standard and Fair Trade standards as set by Shop for Change. Both the farmers and factory are audited multiple times a year to make sure that the standards are being met.
What are your t-shirt sizes?
See our Size Chart for exact measurements.
Returns and exchanges are easy, so don't worry too much. And if you're on the fence on which size to order, our sizes tend to be a bit on the larger side, so go with the smaller size.
What is your refund or exchange policy?
We want you to absolutely love your No Nasties t-shirt (and we really believe you will)!
So for any reason, if you're not happy with it, please let us know and we'll work it out.
We are easy breezy with returns and refunds - see our Returns & Refunds Policy for details. In addition, if your t-shirt has not lived up to your standards even beyond the time frames in our policy, give us a call.
We are easy breezy with returns and refunds - see our Returns & Refunds Policy for details. In addition, if your t-shirt has not lived up to your standards even beyond the time frames in our policy, give us a call.
How much does shipping cost?
Rs. 50 anywhere in India. See below for international shipping.
Do you do international shipping?
Sorta. We don't have it available from our website yet but if you email us, we can try & sort it out.
The biggest obstacle for this is the cost to send t-shirts outside of India. At times, the shipping charges are more than the tee itself. Yes, yikes!
The biggest obstacle for this is the cost to send t-shirts outside of India. At times, the shipping charges are more than the tee itself. Yes, yikes!
How quickly will I get the t-shirt after purchase?
We usually send it out in 2 days and most customers get it within 7 days of purchase.
Are you looking for designers?
Always! Email us at yes@nonasties.in and we'll get the ball rolling.
Do you take custom orders?
Yes! Call us. We'd be happy to help.
Can I trust you with my email, address, phone number, credit card?
We're very, very serious about privacy and security.
We do not store (or even see!) any of your credit card/debit card/bank payment details - that is handled entirely by our third party secure payment gateway (DirecPay, from The Times Group)
We do not sell or share your personal information with anyone, unless it is necessary to complete your transaction (like telling the courier company where to deliver your t-shirts).
See our Privacy policy for more details.
What are the terms & conditions for using your website?
No, no one's actually asked us that ever! But we need to put it up for legal reasons. So here you go: Terms & Conditions.
